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How do I return an item?
To return any eligible items, please contact us to request a Return Authorization.
We kindly ask that you handle your purchases with care when trying them on and return them in the same condition as received. Returns that do not meet our policy requirements will not be accepted. For full details, please review our return policy.
In line with our commitment to sustainability and reducing waste, we do not include return slips in our shipments.
Can I exchange my order?
Currently, we do not offer exchanges. If you'd like to exchange an item, you can return your original order and place a new order based on the current available stock.
When will I receive my refund?
Upon completing our quality check, we will initiate the refund process typically within 5 business days from the date we receive your package. Please keep in mind that your bank may require additional time to reflect the refunded amount in your account after you’ve received our email refund confirmation.
Please note that shipping fees are non-refundable. Should you have refused delivery of your order, any return shipment fees incurred are deducted from your refund.
Are returns free?
We currently do not offer free returns.
Can I cancel or modify my order?
A product can be modified or canceled as long as it has not yet been processed. Please contact us with your order number, and we will be happy to assist you.